Check-in and check-out
Check-in to family suites (2pm-4pm)
- We clean your suite prior to your arrival. It is your responsibility to keep it clean and tidy during your stay
- You may be in one of our family units downstairs or on the upper level in motel-like rooms
- Accommodation is assigned on a needs basis and according to bed availability
- Linen cleaning and changing are the family’s responsibility. (Please only use the beds required)
- Please ensure that all rubbish is placed in the bins at the bottom of the driveway
- Food should not be left out.
Check-out of family suites (10am-11am)
- Please ensure all your personal belongings are safely packed away
- Return your family suite keys to the nursing staff
- Ensure all personal clothing, toiletries, equipment, supplies and medications are safely packed away
- Changes in check-in or check-out times must be approved by the Nursing Unit Manager prior to your admission
- Please consider booking future visits with the Nursing Unit Manager during your current stay.