Check-in and check-out

Check-in to family suites (2pm-4pm)

  • We clean your suite prior to your arrival. It is your responsibility to keep it clean and tidy during your stay
  • You may  be in one of our family units downstairs or on the upper level in motel-like rooms
  • Accommodation is assigned on a needs basis and according to bed availability
  • Linen cleaning and changing are the family’s responsibility. (Please only use the beds required)
  • Please ensure that all rubbish is placed in the bins at the bottom of the driveway
  • Food should not be left out. 

Check-out of family suites (10am-11am)

  • Please ensure all your personal belongings are safely packed away 
  • Return your  family suite keys to the nursing staff
  • Ensure all personal clothing, toiletries, equipment, supplies and medications are safely packed away
  • Changes in check-in or check-out times must be approved by the Nursing Unit Manager prior to your admission
  • Please consider booking future visits with the Nursing Unit Manager during your current stay.